Claims adjusters are challenged by the timely receipt and assessment of the first notice of loss. They need to determine quickly the coverage of the claimant and to contact the parties to do an investigation of the claim. The possibility of a fraudulent claim must also be determined.
Because Westmar’s claims management specialists, MCS Claims are in-house. This gives us an unfair advantage, because the claims are expedited a lot faster than sending it to outside locations. Our claims specialists have become familiar with local laws and regulations pertaining to the marine specialty area. This brings an added skill set to the insurance claims processing and management
